Support
We’ve got you covered.
We listen. We care. We deliver.
Best-in-class customer support.
Email, chat or text us - we’re here for you.
35
Minutes.
We boast an impressive average response time of just 35 minutes. Our detailed knowledge base empowers users with comprehensive self-help resources.
Read real-time reviews.
Access our support resources.
What can we help you with?
Help center.
Rentvine’s Help Center offers a range of detailed how-to articles, online training videos, and webinars for property managers, owners, tenants, and vendors.
Email support.
Rentvine's dedicated team offers unlimited support, ensuring you never face a problem alone. With lightning-fast average response times of just 35 minutes, get back on track quickly and confidently. No more frustration, just solutions.
Live chat support.
Rentvine’s live chat connects you with a Rentvine product specialist for urgent troubleshooting. Your support case gets a dedicated customer care representative, ensuring a seamless resolution from start to finish.
Text message support.
Rentvine offers convenient support through text messaging, ideal for those on the move who require quick assistance. Simply text our Support team, and they'll promptly help resolve any issues you encounter.
Video call support.
For complex support cases, you can schedule a support video call with a product expert. They will gather essential information about your case and promptly arrange a time to resolve your issue over video call.
Rentvine user group.
The Rentvine User Group serves only current clients, offering a forum for interacting with fellow users, posing inquiries, and supporting each other.
Release notes, new features & innovations.
What’s new with Rentvine?
Continue exploring.
We’ve got a lot more to show you.
Elevate your business with best-in-class property management software.
Schedule a Demo!
Need Help from our Support Team? Submit a Ticket.